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Terms of Service

Last updated: [DATE]

1. Acceptance of Terms

By creating an account or using SweetRemind (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. The Service

SweetRemind is a platform that helps bakeries manage custom cake orders and helps customers request those orders. We are not a party to any transaction between a bakery and its customer.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and be at least 18 years old (or the age of majority in your jurisdiction).

4. Orders, Deposits, and Payments

Orders placed through the Service are agreements between the customer and the bakery. Bakeries set their own prices, deposit percentages, lead times, rush fees, and cancellation terms. Payments are processed by third-party payment processors (see the Privacy Policy). SweetRemind is not responsible for the fulfillment, quality, refunds, or cancellation of any order.

5. Subscription Billing (Bakeries)

Bakeries may subscribe to paid plans. Fees, billing cycles, and cancellation terms are described at sign-up and in the admin billing area. All fees are non-refundable except where required by law.

6. Acceptable Use

You agree not to misuse the Service, including by attempting to disrupt it, access data you are not authorized to access, upload unlawful or infringing content, or use it in violation of any law.

7. Content You Upload

You retain ownership of content you upload (such as inspiration photos and design notes) and grant Sweet Orders Hub and the bakery you order from a limited license to store and display that content solely to operate the Service and fulfill your order.

8. Termination

We may suspend or terminate accounts that violate these Terms. You may close your account at any time.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWEET ORDERS HUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR USD $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold harmless SweetRemind from any claims arising out of your use of the Service or your violation of these Terms.

12. Changes to the Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of [STATE/COUNTRY], without regard to conflict-of-laws principles. Disputes will be resolved exclusively in the courts located in [VENUE].

14. Contact

Questions about these Terms? Contact us at hello@sweetremind.app.

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Questions? Email hello@sweetremind.app